Refund policy
- If you need to cancel the order before it has shipped, please contact us at info@anicorn-watches.com and indicate your order number. We will try our best to fulfill your request, however, we cannot guarantee that the request can be fulfilled timely due to real-time orders processing.
- To make a return, please inform us by sending an email to info@anicorn-watches.com together with your order number.
- Packed the item with the original packaging, and return it to us within 7 days from the date the shipment was delivered (remember to obtain tracking), at the below address. Kind reminder that the return shipment cost will be borne by you.
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2105, HK Worsted Mills Ind. Bldg.,
31-39 Wo Tong Tsui Street, Kwai Chung,
Hong Kong
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ITEMS NOT ELIGIBLE FOR REFUND
- Items marked as sales, pre-order, collaboration items
- Free gifts
- Returns received in damaged or worn condition
- For hygiene reasons, items such as leather strap, metal band, T shirt
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- Once received the return and confirmed there is no damage/unworn, refund will be made to your original payment approach (Credit card). There will be a handling and processing charge of US$7.99 and original shipping charge of US$19.99, which will be deducted from the amount to be refunded.
- The refund processing time will be 7-14 working days after the receipt of the return.
- Once the refund is processed, we will notify you via email.